Private Policy

Who we are: Tahi Jewelry Inc. (“Tahi Jewelry,” “we,” “us”). This policy explains how we collect, use, and protect your information when you visit our site, make purchases, or communicate with us.

1) Information we collect

  • Contact & delivery: name, email, phone, address.

  • Orders & payments: products, amount, payment method, order status, and warranty. (Payments are processed by third-party providers; we do not store full card numbers.)

  • Verification & security: ID documents for high-value/fraud-risk orders.

  • Communications: messages via WhatsApp, email, and social platforms (including interaction during lives).

  • Preferences: sizes, style, wish lists.

  • Technical data: cookies, IP, device/browser type, site usage analytics.

2) How we use your information

  • Process purchases and shipping, customer support, and warranties.

  • Fraud prevention & security (signature on delivery, ID verification when applicable).

  • Marketing communications (offers, launches, live invites) only with your consent; you can opt out anytime.

  • Improve the site and service (analytics, quality, personalization).

3) Legal bases

  • Contract performance: to fulfill your purchase.

  • Legal obligation: accounting, taxes, and fraud prevention.

  • Legitimate interest: security, service improvement, and analytics.

  • Consent: marketing, WhatsApp, and non-essential cookies.

4) Who we share data with

  • Payment processors and logistics/insurers to ship insured, signature-required orders.

  • Email/WhatsApp and analytics tools for communications and site improvement.

  • Technical/legal advisors when necessary.

  • Authorities if required by law.
    We do not sell your personal information.

5) Transfers & storage

Your data is primarily stored in the U.S. If transferred elsewhere, we apply appropriate safeguards.

6) Retention

  • Orders & billing: up to 5 years (or the period required by law).

  • Marketing: until you unsubscribe or withdraw consent.

  • Support/WhatsApp: up to 24 months for case follow-up.

7) Cookies

We use:

  • Essential: site functionality and cart.

  • Analytics: understand usage and improve (you can disable in your browser).

  • Advertising: show relevant content/offers (requires consent where applicable).
    You can manage cookies in your browser settings and/or our cookie notice.

8) Your rights

Depending on your location, you may access, correct, delete, object to processing, withdraw consent, and port your data.
To exercise these rights, contact us (see below). We do not discriminate for exercising your rights.
If you are in the EU/EEA or California, you may have additional rights under GDPR/CCPA; please state your state/country when requesting.

9) Minors

Our site is not directed to individuals under 18. Purchases for minors must be made by a responsible adult.

10) Security

We implement reasonable technical and organizational measures (payment encryption, access controls, fraud monitoring). No system is 100% infallible, but we work to protect your information.

11) User-generated content

If you share reviews, photos, or testimonials (including participation in lives), we may display them with your consent and in line with this policy.

12) Changes to this policy

We may update this policy. We will post the current version with its update date.

13) Contact

Email: tahijewelryinc305@gmail.com